Requisition Number: 2018-099
Job Title: Techno-Functional Analyst
City: Chattanooga
State: Tennessee

Techno-Functional Analyst

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Description/Job Summary


Provides functional IT support and assistance for Roadtec’s Enterprise Resource Planning (ERP) Microsoft Dynamics AX 2012 system personally or in conjunction with the Microsoft Dynamics team. 


  • Provides direct support and assistance to Dynamics AX end users to ensure reliable and efficient business operations
  • Gathers business requirements and document solutions for functions and processes utilizing Dynamics AX and other business applications to further improve and enhance business utilization of Dynamics AX
  • Collaborates with the Dynamics AX team and consultants to implement enhancements and changes, facilitate communication and understanding of requirements and processes between AX team and end users
  • Assists in configuration changes and customizations in Dynamics AX
  • Executes testing of system changes, upgrades and enhancements with focus on high reliability of the systems, change controls and SOX compliance
  • Assists in updating and maintaining data in Dynamics AX used for operation of the business
  • Performs systems maintenance duties after hours when required


Minimum requirements:

  • Bachelor’s degree in Computer Science, Engineering or related business field
  • Knowledge of Microsoft Dynamics AX 2012 with technical fundamentals of SQL Server, SSRS, AOT and Windows Servers
  • Knowledge and experience writing functional requirements
  • Ability to design and deploy business intelligence solutions: reports, dashboards, Key Performance Indicators (KPIs)
  • Ability to train employees in computer system use (hardware and software)
  • Ability to proficiently operate a personal computer
  • Knowledge of Microsoft Office Suite software
  • Data entry/typing and proofreading skills 


  • Minimum three (3) years of Dynamics AX experience with involvement in technical database or development tasks
  • Ability to accurately type 40+ WPM (words per minute)


  • Valid driver's license and ability to safely operate a motor vehicle
  • Flexibility to work additional hours when required (some weekends required depending on project phases and system down time prevention)
  • Willingness to work any shift and at other Chattanooga locations when needed
  • Ability to provide transportation to and from the Chattanooga locations when required
  • Occasional travel
  • Physical/drug screen and background check


Qualified applicants must apply online at

NOTE: Individuals will only be considered for employment if there is an open position, the individual meets the minimum qualifications of the position and applies for the position in the manner requested.


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Roadtec, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law. \n\nIf you need a reasonable accommodation for any part of the employment process, please contact us by email at or by phone at (423) 265-0600 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.\n\nFor more information about our commitment to equal employment opportunity, please click here.